WHAT OUR CLIENTS SAY

We've been creating personalised chocolate gifts for business and events since 2002, and encourage client feedback as it keeps us on our toes! Whether you're looking for luxury Christmas chocolates or branded chocolate gifts for an upcoming event, you'll find the highest standards of product and customer service at Chouchoute. Why not take a look at what our clients say, then request a quote to see if we can help you too?

Thomson Reuters

Very pleased with our overall purchase experience and I would definitely purchase again. Professional service, easy to order and our tight delivery lead time was met. The packaging looked great, the product was delivered on time and they helped every time I had a question. High quality branded products and good value for money.

Jaguar Land Rover

The product was excellent, the service I received with regards to getting our printed logo on the box and also supplying a second batch was first rate and I felt the service was special when coming to your premises too – thank you. I would order again because of the quality of the product, service and response time to develop our bespoke order. Keep doing what you’re doing!

A T Cross (Fine writing instruments)

Great company and competitively priced products that make a great personal gift. My emails and questions were responded to promptly, the order was placed with ease and even an additional order for extra chocolates was dealt with immediately. I would definitely order from you again.

Belleveue Mortlakes Chartered Surveyors

The whole process of ordering chocolates for delivery to various locations couldn’t have been easier. I have ordered gifts from Fortnum & Mason, Hotel Chocolat and Thorntons during recent years and have been absolutely disgusted and infuriated by their numerous mistakes and total lack of communication. Having searched the internet for an alternative, I found Chouchoute and have been delighted with their service ever since. My orders have been sent on time, to the right people, on the right date and with the right message – perfect and hassle free! Your competitors have a lot to learn…

Brittany Ferries

I would definitely buy this product again. It was exactly what we were looking for; a high quality personalised chocolate gift and good value for money. The chocolates arrived packed well. Good selection of luxury chocolates and presented very professionally. We wanted to write a message on the gift card, which was not that easy to get out without untying the ribbon. Overall, very satisfied with the quick, efficient service.

LOLA Event Staffing

I liked the speed of service, responsiveness and very useful ‘deliver straight to the recipient’ service. The quality of the packaging could be improved, but overall I was very satisfied with the products and service.

Zahra Somji (Wedding Favours)

The chocolates were lovely! My new husband and I have always loved your chocolates and wanted them at our wedding reception. The packaging was beautiful and matched perfectly with my dress! Thank you and keep up the great work!

CCTVdirect

I purchased from Chouchoute because the product is quality, luxury chocolate which is what we want to send to our clients. Our order was competitively priced and good value for money. I have been very satisfied with all other aspects of the service too, including the product range, samples and delivery lead time. Service is very important and you have it right. From start to finish the communication and aftercare are excellent. Everything’s worked well for me, so I will be a returning customer!

Kuwait Oil Company

From the point of enquiry to the follow-up after our order had been delivered, the service we received was flawless and the customer care was of the highest standard. I especially liked the design and appearance of the chocolate gift boxes, the variety of chocolates and the way our logo appeared on the box. All my demands were met, even though they weren’t easy ones. I am personally someone who is very rarely impressed, but I must admit that this time I was totally impressed, and I didn’t see anything that needed improving, I can only give 10 out of 10 to a remarkable and excellent service. I am very sure that we will be ordering again in the future on many corporate gifting occasions to come, as we were very pleased with the order. Outstanding!

SPTS Technologies (supplier to the semiconductor and microelectronic industries)

I’d really like to thank you all for turning around our personalised chocolate gifts order in an amazing time – 300 boxes shipped to our Asian offices in 10 days from initial contact! I had not believed it was possible when I was asked to investigate. Your sales team were knowledgeable, honest and very responsive to all questions during the process and kept me informed about the expected delivery date. Should we need personalised chocolate boxes again you will be my first port of call!

Rodenstock (spectacle frames and lens manufacturer)

We were very pleased with our order because of the high quality product and fantastic packaging, meeting our requirements at a reasonable price. Everything was above and beyond expectations and the customer service was exceptional. We would definitely order with Chouchoute Luxury Chocolates again; our order was worth every penny! Keep doing what you’re doing!

The NEC (international events venue)

We ordered personalised chocolates as corporate gifts for a VIP selection of our clients and they definitely met our needs. Very pleased with the product range, samples service and communication with your Sales Team about our order. The quality of the luxury chocolates was perfect too. We like that you are a local business and will definitely look to place an order in November for Christmas gifts.

Trustmarque (technology services)

Very clear website and helpful staff. Our order for branded chocolate gifts was placed at short notice, but you still delivered on time and the quality wasn’t compromised. You also worked with us on the best way to include our branding. Our order was competitively priced and met our needs; we were very satisfied with the overall purchase experience and would definitely order again!

Turley (Planning Consultancy)

We chose Chouchoute because they’re a local company with a wide choice of high quality products. We were very satisfied with our order; the gift boxes looked very professional, the chocolates were delicious, and comments from our clients on the evening were excellent too! Products are competitively priced and service is very good, from samples provided through to delivery lead time and communication about our order, so we would definitely order from Chouchoute again.

William Reed Business Media

Friendly service and high quality chocolates – we tested quite a few and yours were the best! The chocolates were delicious and you managed to accommodate our many requests. The box with the ribbon and our brands looks fabulous! Feedback from our customers was really good so we would definitely purchase again.

Airport Operators Authority

I wanted to thank you for providing the personalised luxury chocolates for some of the guests who attended our Annual Dinner earlier this week. Thank you for ensuring that the chocolates reached the hotel in perfect condition and in good time.

Strand Hardware

Just to let you know that the branded chocolates were a real hit with our customers and guests at the 25th Anniversary celebration. Thanks again for all your help.

Middlechild Productions

Just wanted to say we received the chocolates today and they look great! Thanks so much for all your help. I’m really pleased and will definitely use you again.

Bijou Grand Events

The wedding was a triumph and the bride and groom and their guests were extremely happy with the chocolates! Thank you very much for the efficient service and I look forward to working with you again in the future.

Welbourne Primary School

The whole process was really easy and efficient. Communication was clear and all queries were dealt with really quickly. Everything was delivered according to our timescales and most importantly the product was fabulous! All our staff were thrilled with their chocolates. We would definitely purchase again – great product and great service!