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27 Jan

Today loyalty often goes unrewarded. When was the last time you got a great deal on your home insurance for sticking with the same prov...

18 Sep

This week, a Which? survey revealed the best and worst UK brands for customer service. It may not be surprising to find the energy and...

20 Apr

Just like any relationship, the rapport you have with your clients depends on how you treat them. So to secure repeat business and mai...

04 Jul

All but a handful of businesses continue to feel the pinch of the current economic downturn. So much so, that marketing budgets are of...

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